Nortel Unified Messaging

CallPilot Portfolio

Overview

Nortel's CallPilot Unified Messaging combines voicemail, fax and e-mail into a single location that can be accessed from anywhere, whether over the Internet or by telephone. Nortel's CallPilot Unified Messaging allows your employees to be more productive and stay connected with customers and business affiliates, while reducing operating expenses.

Nortel's CallPilot Unified Messaging can be a crucial tool for today's enterprise business environment, and can help accelerate business success.

Portfolio Products

CallPilot

CallPilot is a unified messaging solution for medium-to-large businesses using Meridian 1 PBX or Meridian SL-100 phone systems, Communication Server 1000, and/or CPE Centrex systems.

CallPilot Mini

CallPilot Mini is a voicemail/Unified Messaging solution for small businesses using Meridian 1 Option 11C and Meridian Option 11C Mini PBX phone systems.

Messaging 100

Messaging 100 delivers a scalable and sophisticated messaging platform for small-to-medium-sized businesses that require up to 40 subscriber mailboxes and 9 hours of message storage. Applications include Call Center Basic, Unified Messaging, Networking, and an array of voice mail features.

Messaging 100/150 Basic Contact Center

Messaging 100/150 Basic Contact Center supports 20 configured agents, 2 skillsets, 20 routing steps/skillset, 30 built-in announcements, 15 lines, 2 skillset mailboxes, 20 Intelligent overflow rules/skillsets, 15 simultaneous incoming calls in the system, and all agents can be supervisors.

Messaging 150

Messaging 150 delivers a scalable and sophisticated messaging platform for small-to-medium-sized businesses that require up to 300 subscriber mailboxes and 82 hours of message storage. Applications include Call Center Basic, Unified Messaging, Centralized VM/AA, Networking, and an array of voice mail features.

Unified Messaging 2000

Nortel Unified Messaging 2000 provides unified messaging to both enterprise and carrier environments supporting up to 1 million users per system.

Datasheets:

• CallPilot Unified Messaging
• The secret life of a mobile worker
• Nortel CallPilot Fax Messaging
• Nortel CallPilot Desktop Messaging Application Brief

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